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About Mobius Communications

Mobius Communications serves customers through a fiber network, providing various broadband services, including Internet, Telephone and TV services. Additionally, the company offers Security for home and business, Managed I.T. services, Computer Sales and Service, Business Phone Systems and Low Voltage Wiring. Mobius Communications now serves over 3,000 customers in the Nebraska Panhandle.

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GENERAL POLICIES

Lifeline

Follow the links below to find policy information:

Nebraska Telephone Assistance Program and Federal Lifeline Program

The Nebraska Telephone Assistance Program (NTAP) is available for qualifying customers to reduce the cost of local phone service by up to $8.75 per month ($5.25 Federal Lifeline and $3.50 from NTAP).

ELIGIBILITY: To qualify for NTAP, a consumer must participate in ONE of the following programs:

  • Supplemental nutrition assistance program (SNAP)
  • Medicaid (Children’s Health Insurance Programs)
  • Supplemental security income (SSI)
  • Federal Public housing assistance (FPHA)
  • Veterans Pension or Survivors Pension
  • Income at or below 135% of poverty level

APPLICATION FOR SERVICE: A customer may apply for Lifeline through a consumer portal at https://www.checklifeline.org/lifeline, mailing in a paper application to the USAC Lifeline Support Center, or by working with your service provider.

After qualifying for Federal Lifeline Support a customer may receive the state NTAP credit for local phone service by mailing a signed a Citizenship Attestation Form to:

NTAP
PO Box 94927
Lincoln, NE  68509-4927

If a Nebraska customer qualifies for Lifeline with voice service, and also subscribes to a Broadband service with a minimum speed of 25/3 Mbps they may qualify for a ($9.25 Federal Lifeline and $3.50 from NTAP) credit per month.

If you have any questions regarding telecommunications services, please contact our office.

523 Niobrara Avenue; Hemingford, NE  69348

(308) 487-5500 or toll free (877) 266-2487

Revised 10-20-2021

Downloadable forms (PDF) available below: