Loader
About Mobius Communications

Mobius Communications serves customers through a fiber network, providing various broadband services, including Internet, Telephone and TV services. Additionally, the company offers Security for home and business, Managed I.T. services, Computer Sales and Service, Business Phone Systems and Low Voltage Wiring. Mobius Communications now serves over 3,000 customers in the Nebraska Panhandle.

  • Local Weather
 
GENERAL POLICIES

Lifeline

Follow the links below to find policy information:

Nebraska Telephone Assistance Program and Federal Lifeline Program

The Nebraska Telephone Assistance Program (NTAP) is available for qualifying customers to reduce the cost of local phone service by up to $8.75 per month ($5.25 Federal Lifeline and $3.50 from NTAP).

ELIGIBILITY:  To qualify for NTAP, a consumer must participate in ONE of the following programs:

  • Supplemental nutrition assistance program (SNAP)
  • Medicaid (Children’s Health Insurance Programs)
  • Supplemental security income (SSI)
  • Federal Public housing assistance (FPHA)
  • Veterans Pension or Survivors Pension
  • Income at or below 135% of poverty level

APPLICATION FOR SERVICE:  A customer may apply for Lifeline through a consumer portal at, https://www.lifelinesupport.org/, mailing in a paper application to the USAC Lifeline Support Center, or by working with your service provider.

After qualifying for Federal Lifeline Support a customer may receive the state NTAP credit for local phone service by mailing a signed a Citizenship Attestation Form to:

NTAP
PO Box 94927
Lincoln, NE  68509-4927

If a Nebraska customer qualifies for Lifeline with voice service, and also subscribes to a Broadband service with a minimum speed of 25/3 Mbps they may qualify for a ($9.25 Federal Lifeline and $3.50 from NTAP) credit per month.

An eligible Lifeline customer in Nebraska may qualify for a $9.25 Federal Lifeline credit per month if subscribing to a “Broadband Only” service with a minimum speed of 25/3 Mbps.

Lifeline is a government assistance program, the service is non-transferable, only eligible consumers may enroll in the program, and the program is limited to one discount per household for one wireline, wireless or broadband service.  Customers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program.

If you have any questions regarding telecommunications services, please contact our office.

523 Niobrara Avenue; Hemingford, NE  69348

(308) 487-5500 or toll free (877) 266-2487

Revised 8-6-2024

Downloadable forms (PDF) available below: